Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Medicare Hub. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy outlines how we process and ship your orders. A clear shipping policy helps customers understand order processing, delivery times, tracking, and possible delays.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your order has been successfully placed.
Shipping Time
- Major Cities: 2–4 business days
- Remote Areas: 4–7 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer Free Shipping on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.
Delivery Delays
While we strive to deliver all orders on time, delays may occasionally occur due to:
- Public holidays
- Weather conditions
- Courier service issues
- High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before placing your order. Medicare Hub is not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: medicarehub0@gmail.com